Self Check in Kiosks have improved passenger processing and customer service at the Cheddi Jagan International Airport. Travelers can avoid the queues at the Check in Counter by using a kiosk to check themselves in. Airlines welcome these self-service check-in kiosks since airline agents are able to focus on customers who need greater assistance.
The kiosk provides the following benefits:
- Improved customer satisfaction
- Optimized airport space utilization
- Reduced passenger-handling costs
Currently, passengers travelling with Caribbean Airlines can use any of the two Kiosks located in the check in hall at CJIA
Red Cap Porters
Baggage porters are available at the Check-in and Arrivals Section of the CJIA. These porters can be easily identified by their Red Caps. The standard fee is GYD$200.00 per bag / suitcase. Additional tipping is at the discretion of the passenger.